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Access Your Virtual Library

Welcome

Welcome to the UTHSC Health Sciences Library's resource guide on accessing your virtual library. On this page you will find a brief Library orientation video, troubleshooting tips, and a calendar sign-up to attend the Access Your Virtual Library workshop. Use this guide to explore relevant library resources and services.

Troubleshooting Off-Campus Computer Access to Library Resources

Your UTHSC NetID and password is the key to remote access the library's resources. If you have been unsuccessful connecting to library resources, please review the following troubleshooting suggestions. If you have reviewed this page and are still having issues, please Ask a Librarian for assistance.
 
  • Verify your status with UTHSC. You must be a current UTHSC faculty, staff, and student to gain remote access to the library resources. You can search the campus directory to verify your status, which has to be "Active,"  Member or sponsored NetIDs are not eligible for off-campus access.
  • Ensure your NetID password is current. Your NetID password must be changed every 6 months. If you fail to do so your access to the resources will be blocked. If your password has expired, please change or reset your password. If you have forgotten your NetID password, please call (901) 448-2222 for assistance.
  • Ensure Javascript is turned on. Javascript needs to be enabled for the proxy service to work. Normally you do not need to do this, because it's the default setting.
    • Firefox: Click on TOOLS > OPTIONS > CONTENT (Click on icon) > Select ENABLE JAVASCRIPT
    • Internet Explorer: Click on TOOLS > INTERNET OPTIONS > SECURITY > CUSTOM LEVEL > Scroll down to SCRIPTING > Select ENABLE for all
    • Safari: Click on SETTINGS > PREFERENCES > SECURITY > Select ENABLE JAVASCRIPT
    • Chrome: Click on WRENCH ICON > SETTINGS > SHOW ADVANCED SETTINGS (if not shown) > PRIVACY > CONTENT SETTINGS > Select ALLOW ALL SITES TO RUN JAVASCRIPT