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Frequently Asked Questions

This resource guide provides answers to many of the frequently asked questions on how to have the best experience with the library resources and services.

Answers to How Do I FAQs

There are several ways to access articles from the Library’s homepage. If you know the PMID or DOI, you can use to get to the article quickly. If you know the citation, you can search for it using the Library’s E-Journal Finder. If you don't know the citation, you might start with searching a database such as PubMed/Medline. When going throught the Library's homepage, you should see the UT Links button which will take you to the full text of the article.

From the Library’s homepage, click on the Resources tab then on the Ebook Browser.

Search for the title of the journal in the E-Journal Finder. The search result will tell you if the Library has access to the journal either in print or electronic format.

Upon request the Library will scan a PDF of the article and email to you. This service is free to all UTHSC affiliates. You will need to log in to the Library’s website with your NetID and password to complete the request form.

You may request the article via InterLibrary Loan (ILL). This service is free to all UTHSC affiliates. For more information about ILL, see our Borrow, Renew, and Request page.

Please contact the Library to report the problem by phone (901) 448-5634 or email.

This service is for faculty, staff, and residents. Fill out the Expert Literature Search Request Form. A librarian will contact you and conduct the search for you. If you are a student, you may consult with your liaison librarian for assistance with your search strategy.

You can use the Collection Suggestion Form to submit your recommendation. You will need to sign in with your NetID and password to submit this form. If the resource is added to the Library's collection you will receive an email.

The UTHSC ITS department has information on WEPA printing on their Student Printing and Computing Page. If you have trouble printing, please contact someone at the Information Desk. Check out the Library's Equipment page for more information on costs, printer locations, and instructions.

The Library has four floors of study space available for students. The second and third floors are available for individual or group study in rooms that are reserved through the Library's website. The fourth and fifth floors feature open individual and group study spaces. The fourth floor is open to students from all colleges, while the fifth is reserved for students from the College of Medicine. There are also study carrels on the fourth and fifth floor that may be checked out daily at the information desk. For more information on study space access and policy, check out our Places to Study page.

The Library has a private room with an indicator lock for meditation, prayer, lactation, or finding a moment of peace. This room is located on the fourth floor; room 412. The space is limited, and you are encouraged to use the room for up to 30 minutes at a time. There are no reservations available for this room; it is first come, first served.

Please contact Jess Newman for information.

NCBI, the platform for PubMed accounts, has recently changed their login process to third-party options. To access your MyNCBI account, head to the NCBI page and select "See More 3rd-party Sign In Options." Then search for "Tennessee." In doing so, you will find the University of Tennessee. You'll then be directed through the CAS login and Duo authentication. At this point, you will access your existing NCBI account or will be prompted to create a new one.