EndNote: Download/Install

Before you download and install EndNote, you should review the system requirements for your computer.

For Mac users

• You must be using at least (macOS 10.10) and have an Intel processor.
• To update to 64-bit application required for Catalina (Mac 10.15), install 9.3.1 Download from UTK site below, then come back and download the 9.3.3 update: http://download.endnote.com/updates/19.0/EndNoteX933UpdateInstaller.zip
  • More info at: https://support.clarivate.com/Endnote/s/article/EndNote-X9-Updates?language=en_US

Firefox may change download file type on Mac from dmg to dms.  Use Chrome or Safari to download.

For Windows users, review system requirements here. 

UTK Download Site

UTHSC faculty, staff and students can download EndNote from the UTK Office of Information Technology. A NetID is required to download the program. Once you log in, choose Clarivate Analytics (EndNote) as the vendor to download the EndNote program.

https://web.dii.utk.edu/softwaredistribution/

As UTHSC has a site license for EndNote, you should NOT be asked for the product key. To avoid this, you will need to do one of the following:

1. After downloading EndNote, be sure to right click and “Extract All” before installing. Review this handout.

If you do NOT see the "Extract All" option you may have another ZIP extractor program installed which has changed your file type associations.  You may be able to use that program unzip the ENX7Inst.msi and License.dat together.  The installer must see the License.dat file automatically. 

2. Return to your downloaded EndNote installer; it will be in a zipped file. Open the zipped file, select BOTH the .msi and .dat files, and move them to another place on your local storage (desktop, documents, etc). You must select the individual files, not the zipped folder.

 After moving the files, double click the .msi file in its new location. This should bypass the product key prompt.

If you still have problems with installation, come to the library and ask for Paul Gahn (448-7351).  We can copy the unzipped files via USB to your computer and run the installer.