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Services and Resources for Distance Students and Faculty

Welcome

Welcome to the UTHSC Health Sciences Library's resource guide for distance students and faculty. Use the navigation across the top to explore relevant library resources and services.

When you have a question, contact the library:

Phone: 901-448-5634
Toll-Free: 877-747-0004
Fax: 901-448-7235
Text: 901-730-6733
Email: library@uthsc.edu

 

 

Troubleshooting Non-Network Computer Access to Library Resources

Your UTHSC NetID and password is the key to remote access the library's ressources. If you have been unsuccessful connecting to library resources, please review the following troubleshooting suggestions.
  • Verify your status with UTHSC. You must be a current UTHSC faculty, staff, and student to gain remote access to the library resources. You can search the campus directory to verify your status, which has to be in "Active".  Member or sponsored netids are not eligible for off-campus access.
  • Make sure your NetID password is current. Your NetID password must be changed every 6 months. If you fail to do so your access to the resources will be blocked. If your password has expired, please change your password or reset your password. If you have forgotten your NetID password, please call (901) 448-2222 for assistance.
  • Set your browser to accept cookies (Normally you do not need to do this, because it's the default setting)
    • Firefox: Click on TOOLS > OPTIONS > PRIVACY > Change History to "Use custom settings for history" > Adjust cookie settings
    • Internet Explorer: Click on TOOLS > INTERNET OPTIONS> PRIVACY > Use the slide bar to allow cookies
    • Safari: Click on SETTINGS > PREFERENCES > PRIVACY >  Adjust cookie settings
    • Chrome: Click on WRENCH ICON > SETTINGS > SHOW ADVANCED SETTINGS (if not shown) > PRIVACY > CONTENT SETTINGS > Adjust cookie settings
  • Be sure Javascript is turned on (browser default). Javascript needs to be enabled for the proxy service to work.
    • Firefox: Click on TOOLS > OPTIONS > CONTENT (Click on icon) > Select ENABLE JAVASCRIPT
    • Internet Explorer: Click on TOOLS > INTERNET OPTIONS > SECURITY > CUSTOM LEVEL > Scroll down to SCRIPTING > Select ENABLE for all
    • Safari: Click on SETTINGS > PREFERENCES > SECURITY > Select ENABLE JAVASCRIPT
    • Chrome: Click on WRENCH ICON > SETTINGS > SHOW ADVANCED SETTINGS (if not shown) > PRIVACY > CONTENT SETTINGS > Select ALLOW ALL SITES TO RUN JAVASCRIPT