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EndNote Guide: Download/Install

Everything about using EndNote and EndNote Web.

System Requirements & Download

Before you download and install EndNote, you should review the system requirements for your computer.

For Mac users, you must be using at least the Snow Leopard operating system (OS 10.6) and have an Intel processor.

For Windows users, review system requirements here. XP users must be on Service Pack 3.

UTK Download Site

UTHSC faculty, staff and students can download EndNote from the UTK Office of Information Technology. NetID is required to download the program. Once you log in, choose Thomson Reuters as the vendor to download EndNote program.

Setting up Find Full Text EndNote preferences for UTHSC Library

EndNote X3-X7 offer the option to find full text usually in PDF format downloaded to your EndNote Library. Before doing this, it is highly recommended that you set Find Full Text Preferences in EndNote.  This way you will find more full text PDFs because you connect your EndNote Library with the library's resources. Follow the following to set the EndNote preferences:

  • Choose Find Full Text under EndNote Preferences (For PC users the EndNote Preferences is under Edit; For Mac users the EndNote Preferences is under EndNote tab)
  • Check all the four boxes if they are not already checked
  • Enter UTHSC library's OpenURL and Authendicate With URL:

OpenURL Path is:

Authenticate with:

Note that 1) the EndNote Find Full Text feature will not find everything for you. Some journals and database services (e.g., JSTOR, EBSCO, and SWETS) will not work with it. 2) If your computer is on campus, you do not need to enter Authenticate with URL

How do I avoid the product key during installation (Windows only)?

As UTHSC has a site license for EndNote, you should NOT be asked for the product key. To avoid this, you will need to do the following:

After downloading EndNote, be sure to right click and “Extract All” before installing. Review this handout.

If you do NOT see the "Extract All" option you may have another ZIP extractor program installed which has changed your file type associations.  You may be able to use that program unzip the ENX7Inst.msi and License.dat together.  The installer must see the License.dat file automatically. 

If you still have problems with installation, come to the library and ask for Paul Gahn (448-7351) or Robert Mitchell (448-2219).  We can copy the unzipped files via USB to your computer and run the installer.

EndNote Instructors

Rick Fought   (901) 448-7599
Paul Gahn   (901) 448-7351
Toll Free:     1-877-747-0004